What can I return?

You may request returns for most items you buy from Amazon.in, except those that are explicitly identified as not returnable.

When will I get my refund?

Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 3-5 days after we receive and process your return. Refunds in form of cheques can take 10-12 business days to arrive via post.

How do I register?

You can register by clicking on the “Register” link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

Are there any charges for registration?

No. Registration on bigbasket.com is absolutely free.

Do I have to necessarily register to shop on bigbasket?

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

Can I have multiple registrations?

Each email address and contact phone number can only be associated with one

Can I have different city addresses under one account and still place orders for multiple cities?

Yes, you can place orders for multiple cities.